Last Updated: November 2024
To maintain fairness and efficiency, we kindly ask you to review our cancellation and late arrival policy:
We require a minimum of 48 hours' notice for any cancellation or rescheduling of your appointment. This allows us to offer the appointment slot to other clients who may be on the waiting list.
Cancellations made with less than 48 hours' notice may be subject to a cancellation fee.
Deposits paid for appointments are non-refundable. However, they may be transferred to a rescheduled appointment, subject to availability.
We understand that unexpected delays can occur. However, if you are more than 20 minutes late for your appointment without prior notice, we may have to reschedule or cancel your appointment.
Arriving late may significantly impact our ability to provide you with the full service you have booked.
If you anticipate being late, please contact us as soon as possible to let us know.
Failure to attend your appointment without providing any notice will be considered a "no-show."
Repeated no-shows may result in being blocked from future bookings.
A patch test is required for all first-time dye clients.
The patch test should be done at least 48 hours before your scheduled appointment.
By booking an appointment with us, you agree to these terms and conditions.
Thank you for your understanding and cooperation.
If you have any questions about these Terms, please contact us.
